One thread per person, whichever app they use. Replies land while they are still holding the phone, follow-ups keep going until they answer, and photos, floor plans, and pay links travel in the same conversation.
A text at 9:41 PM gets an answer at 9:41 PM. Availability, rates, hours, gate codes, balances, from your records.
Your cadence, your timing, your channel mix. It stops on the first reply and never sends the same nudge twice.
The prospect who went quiet in March hears from you when a unit opens or a rate changes. Personal, timed, and inside your rules.
Floor plans, unit photos, directions, and pay links sent inline, so nobody has to leave the thread to act.
Local numbers per property or region, WhatsApp for the people who live in it, and one memory behind all of them.
Scripted, so nothing here talks to a model. Your version answers from your own records.
9:41 PM
SMS · Ridgeline Apartments · 2BR
Lead score
NewWhat it knows
What it did
Nothing yet
SCRIPTED DEMO. YOUR LIVE AGENT IS TRAINED ON YOUR UNITS, RATES, CALENDAR, AND PMS.
Whichever door they come through, they get the one agent that knows them.
Start on the phone, finish over text. The agent remembers the conversation, not the channel it happened on.
Trained on how your team actually talks, from the greeting to the sign-off, and kept the same on every channel.
Interruptions, follow-up questions, and changes of mind, handled the way a person would handle them.
Reads and writes your PMS, CRM, and calendar, so nothing has to be typed twice and nothing is answered from memory.
Answers in the language the customer opens with, and hands off to your team in yours, with a translated summary.