Terms of service.

These terms govern your use of this website and, where you have engaged us, the service Stomeji LLC provides. Using the site means you accept the parts that apply to visitors. The service itself is provided under a separate written agreement with each customer, and where that agreement and these terms disagree, that agreement wins.

What we build is a set of AI agents that answer calls, texts, emails, and web chats for a real estate operator or brokerage, qualify the inquiry, book appointments, follow up, and write the result into systems the customer already uses. The exact scope, the channels, the integrations, and the launch date are set for each customer in writing before any work starts.

Nothing on this website is an offer, a quote, or a guarantee of a particular result. The pages describe how the product is built to behave. Where the site shows a conversation, a workspace, or a figure, it is a scripted illustration and is labelled as one.

There is no published price list, because scope sets the price. You get your number and your launch date on the call itself, in writing, before you commit to anything.

Fees, the billing period, and what is included are set in the written agreement for each engagement. Unless that agreement says otherwise, fees are stated in US dollars, invoiced in advance for the period they cover, and due on the terms shown on the invoice.

Amounts you owe to third parties for your own accounts, such as telephony charges, messaging fees, or your property management system's own subscription, are yours rather than ours, unless we have agreed in writing to carry them.

Taxes are added where they apply.

Either side can end an engagement on the notice set out in the written agreement. If that agreement is silent, either side may end it on thirty days' written notice.

We can suspend or end the service immediately where it is being used in a way that breaks the Acceptable use section below, where continuing would put us or a third party at legal risk, or where fees are materially overdue and remain unpaid after we have asked.

Ending an engagement does not wipe out fees already earned for work already done. It also does not affect your right to export your data, which is dealt with under Ownership of your data and CRM.

Do not use the service to contact people you do not have the right to contact. That is the single rule most of the others follow from.

Specifically: do not use it to send messages that break applicable telemarketing, messaging, or email law; do not use it to record a call where the consent required in that jurisdiction has not been obtained; do not use it to harass, defraud, or impersonate anyone; do not use it to discriminate in a way that fair housing law prohibits; and do not use it to send content that is unlawful or that infringes someone else's rights.

Do not attempt to break, overload, reverse engineer, or gain unauthorised access to the service or to any system it connects to, and do not resell or sublicense it without our written agreement.

We may refuse to build or run a configuration we believe would break any of this, and we would rather say so on the call than discover it after launch.

You are responsible for the accuracy of what you give the agents to work from: your units, rates, availability, policies, calendars, and contact lists. The agents answer from your records, so wrong records produce wrong answers.

You are responsible for having a lawful basis to contact the people on your lists, and for the consent and disclosure requirements that apply to your own outreach. Where you ask us to switch call recording on, you are responsible for the recording consent rules in the places you operate. We configure the disclosure, but the decision and the legal basis are yours.

You are responsible for the credentials and access you grant us, for keeping your own accounts secure, and for telling us promptly if any of it should be revoked.

You remain the controller of the personal information you put into the service. We process it on your instructions, as described in the privacy policy.

Your data is yours. Contacts, conversation history, transcripts, recordings, and the records the agents create all belong to you, and they are written into your own property management system or CRM as they happen rather than accumulating only in ours.

You can export all of it whenever you want, during the engagement and for a reasonable window after it ends. Nothing is held hostage if you leave. We do not condition an export on a renewal, a settlement, or a final invoice.

Where we build a CRM or a workspace as part of your engagement, what that means for ownership is written into your agreement rather than left to inference.

Stomeji LLC keeps ownership of the underlying software, prompts, tooling, and know-how that make up the service, and of anything we build for general use. Nothing here transfers that to a customer, and nothing here lets us take your data or your brand and use it as proof to someone else: we publish a company's name or logo only with their written permission.

The service is provided as it is. To the fullest extent the law allows, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted or error free, and an AI agent can misunderstand a conversation, which is exactly why every conversation is auditable and why a person can take over.

We do not guarantee any particular business outcome. Nothing on this site or in the calculator is a prediction, a projection you can rely on, or a promise of revenue: the calculator shows an estimate built from numbers you typed and assumptions we display to you.

To the fullest extent the law allows, neither side is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or lost business, even if told such damage was possible. Except for your obligation to pay fees, and for either side's liability for fraud, wilful misconduct, or anything that cannot lawfully be limited, each side's total liability arising out of an engagement is capped at the fees paid or payable for that engagement in the twelve months before the claim arose.

These terms are governed by the laws of the State of Texas, without regard to its conflict of law rules, and the state and federal courts sitting in Texas have exclusive jurisdiction.

We may update these terms. The current version always sits at https://stomeji.com/legal/terms with its date at the top, and continuing to use the site or the service after a change means you accept the updated version.

Where a change materially affects an existing customer, we tell that customer directly rather than relying on them to check this page, and their signed agreement continues to govern its own term.

Questions about any of this go to stomejiwebcreators@gmail.com.