Take the payment.Never touch the card.
Sends a hosted PayPal checkout link or takes the payment verbally on a call. Card details go to PayPal, never through Stomeji. Optional, and it works alongside Support and Collections.
The customer is ready to pay.Then the handoff happens.
The moment passes
A resident on the phone wants to settle a balance. Being told to log into a portal later means it happens later, or not at all.
Card numbers end up where they should not
A card read out to the front desk lands on a sticky note or in a call recording. Nobody wants to be the one holding that.
Every payment path is a different tool
Phone payments in one system, the portal in another, autopay in a third. Reconciling them is a job of its own.
How it works
01
The customer asks
To pay a balance, complete a rental, or set up autopay, on any channel.
02
It hands the card to PayPal
A hosted checkout link on text or email, or a verbal payment routed to PayPal on a call.
03
PayPal confirms
The payment clears at PayPal. Stomeji sees the confirmation, never the card.
04
It closes the loop
The balance updates in your PMS, the receipt goes out, and the Collections sequence stops.
The whole job done,not a demo of it.
Hosted PayPal checkout
The customer pays on a PayPal-hosted page carrying your property's name. Card details are entered there, not in a chat, a form, or a call log of ours.
Verbal payment on a call
On voice, the payment is routed to PayPal in real time. Stomeji orchestrates the step and never stores or transcribes the card.
Pay-by-link on any channel
SMS, WhatsApp, email, or web chat. The link is tied to the account and the exact amount, so the customer taps and pays.
Works with Support and Collections
A support call that ends in a payment, or a reminder that ends in a paid balance, uses the same flow without a transfer.
Rentals and memberships end to end
Reserve the unit, take the first month, send the agreement, confirm the move-in, in one conversation.
Optional, and yours to route
Prefer your own portal or pay-by-phone system? The agent points customers there instead. Payments through PayPal are a choice, not a requirement.
A payment, withoutthe handoff.
What the customer sees when the agent sends a checkout link.
SMS · Unit 212
Your balance on 212 is $1,240. You can pay here in a minute, and I’ll send the receipt as soon as it clears.
paypal.com/checkout/…
paid, thanks
Received. $1,240 posted to unit 212 and your receipt is on its way. You’re all caught up.
Hosted checkout
$1,240.00
Unit 212 · rent + late fee
Pay with PayPal- Card details entered on PayPal’s page
- Card number never stored here
- Ledger updated when it clears
Sample workspace · Names and figures are illustrative
Where it runs.
PayPal handles the card. Stomeji handles the conversation around it.
- Processor
- PayPal hosted checkout and pay-by-link
- Channels
- Voice, SMS, WhatsApp, email, web chat
- Card data
- Entered at PayPal, never passes through Stomeji
- Use cases
- Balances, rentals, memberships, autopay
- Paired with
- Support & Service and Collections agents
- Alternative
- Route to your existing portal or pay line
Does Stomeji store card numbers?
No. The customer enters or speaks the card to PayPal. We receive a confirmation that the payment cleared, and that is what we write to your PMS.
Do we need a PayPal account?
Yes, a business account that payments settle into. We help you connect it during setup.
What if we already have a payment provider?
Keep it. The agent can route customers to your existing portal or pay-by-phone system instead. PayPal is optional.
What does the customer see?
A short message from your property with a link, or a prompt on the call. The checkout page carries your property's name and the exact amount owed.