The 9 pm inquiry
Comes in after hours, sits until morning, and by then they've toured somewhere that answered.
The AI agent platformfor real estate.
Eight AI agents answer every call, text, email, and web chat in seconds, qualify the lead, book the appointment, and keep following up until they show. You stop being the one answering at 9 PM.
Built for operators and brokerages
Jordan P.Text message
hi, is the 2 bedroom at ridgeline still available?
9:41 PM
Jordan P. · Website lead
New- Answeredin seconds, at 9:41 PM·
- Qualified2BR · move-in Nov 1·
- Tour bookedSaturday · 11:00 AM·
- Written to your PMScontact, notes, tour·
Scripted demo · your agent is trained on your units, rates, calendar, and PMS
Under 2 rings
every inbound call answered
Under 60 seconds
every text, email, and web chat answered
24/7/365
nights, weekends, mid-tour
Case studies
Two brokerages alreadyanswering with AI.
This is not a pilot or a pitch deck. At both of these brokerages an AI agent is the thing that picks up the inquiry, qualifies it, books the appointment, and keeps following up, on every channel, at every hour.
AI agents, liveRE/MAX Ottawa
Ottawa, Ontario
An AI agent answers every inquiry and runs every follow-up around the clock, on a dashboard the team signs into rather than a black box.
- The AI answers the inbound inquiry on the channels it already arrives through, so none of them wait for the office to open.
- The AI runs the outbound follow-up by email, text, and voice on the cadence the team sets, so the third and fourth touch actually happen.
- The AI books straight into the calendar the agents already work from, so a time is held before the conversation ends.
- The AI keeps a nurture sequence going until someone replies or opts out, so a quiet lead is still being worked in week six.
- The AI covers the hours nobody is in, overnight and at weekends, so a 9 PM inquiry gets the same answer as a 9 AM one.
- A monitoring layer sits over everything the AI sends, so the team can read back any conversation it had.
AI agents, liveB&W Realty Group
The same AI running across the whole group's agents, so an inquiry is never sitting unanswered in one person's inbox.
- The AI answers the inbound inquiry on the channels it already arrives through, so none of them wait for the office to open.
- The AI runs the outbound follow-up by email, text, and voice on the cadence the team sets, so the third and fourth touch actually happen.
- The AI books straight into the calendar the agents already work from, so a time is held before the conversation ends.
- The AI keeps a nurture sequence going until someone replies or opts out, so a quiet lead is still being worked in week six.
- The AI covers the hours nobody is in, overnight and at weekends, so a 9 PM inquiry gets the same answer as a 9 AM one.
- A monitoring layer sits over everything the AI sends, so the team can read back any conversation it had.
Why Stomeji
Four jobs your teamstops doing.
Channels
No door goes unanswered.
Voice, text, email, and web chat. One agent, one memory, one calendar behind all four.
One conversation, four doorways. It never forgets which one they came through.
The full team
Eight AI agents.Eight jobs off your plate.
Each one owns a job somebody on your team is doing after hours.
- 01Sales & Leasing Agent
Answers every lead in seconds and books the tour.
- 02Support & Service Agent
Takes the everyday questions off your team's desk.
- 03Maintenance Agent
Triaged at 2 AM, so it is not a bigger repair by 8.
- 04Collections Agent
Every past-due balance chased, without your team.
- 05Customer Reviews Agent
More reviews asked for, and a reply on every one.
- 06Renewals Agent
Renewals opened early, before they start looking.
- 07Data Analysis Agent
Ask a question about your operation in plain English. Get a chart.
- 08Payments Agent
Paid on the call, before the intent goes cold.
The problem
You're not short on leads.You're short on hours.
You already paid for every one of them. They rang while you were walking a unit, in a meeting, or asleep.
Likelihood of reaching them
Time since the inquiry came in →
- Inquiry comes in
- You're walking a unit
- Two hours pass
- You call back
- Voicemail
- They already signed somewhere else
The 2 am work order
A resident texts about a leak. Nobody sees it until the office opens, and by then it's a bigger repair.
The balance nobody called about
Past-due accounts sit on a list. Each one needed a reminder on day three. Nobody had the hours.
The math
Put a number on the callsyou didn't answer.
Three inputs and a number. The full version shows every assumption.
Missed or unanswered inquiries per week12
Value of one signed customer
How fast do you typically get back to them?
back to $9,500 · 12 inquiries · same day
Estimated annual revenue left on the table
$114,114
≈ $9,510 per month · $2,195 per week
Estimate based on the inputs and assumptions above. Not a prediction or guarantee of results.
How it works
Five steps.You do one of them.
We look at where your inquiries come in, your phone tree, your PMS or CRM, and what happens after hours, then show you exactly where prospects and residents went unanswered.
We script the agents around your units, your rates, and your policies, decide which of the eight jobs it takes first, and write the escalation rules the way your best manager would: which channels it covers, what it resolves on its own, and exactly where it hands off to your team.
Voice, messaging, email, and web chat wired into your phone number, your calendar, and your PMS or CRM, pointed at your payment path if you want payments.
We run live test calls with your team on real scenarios, a 9 PM leasing inquiry, a 2 AM leak, a past-due balance, until the agent handles rates, availability, and balance questions the way you would.
We agree your launch date on the audit call and build to it.
The difference
Same day at the property.Two versions of it.
- 7:14 AMWithoutThree inquiries came in overnight. All three are waiting.WithAll three answered overnight. Two tours already on the calendar.
- 10:30 AMWithoutYou're walking a unit. The office phone rings out.WithAnswered in two rings. Gate code reset, balance read, one call transferred.
- 1:05 PMWithoutA resident texts about a leak. Nobody sees it until 4.WithTriaged in a minute. Work order written, technician window booked.
- 4:20 PMWithoutThe past-due list is still the past-due list.WithEvery past-due account reminded this morning, pay link attached.
- 6:40 PMWithoutYou start returning calls from the car.WithYou review the day's summary. Nothing is waiting.
- 9:15 PMWithoutYou're updating the PMS instead of eating.WithYour PMS updated itself all day.
Industries
Different properties.The same hours back.
The same eight agents, trained on the questions your customers actually ask.
Integrations
Nothing to rip out.Nothing to relearn.
It reads and writes where your data already lives, so your team keeps working the way it already works.
Property management & access
- Your property management systemScoped on call
- Gate and access control systemsScoped on call
CRM & lead sources
- Webhooks
- Zapier / Make
- Your leasing or sales CRMScoped on call
Calendars & scheduling
- Google Calendar
- Outlook Calendar
Phone, messaging & email
- Twilio
- WhatsApp Business
- Email (SMTP/IMAP)
Payments
- Your existing payment processor or portalScoped on call
- Your PMS or resident portal's own paymentsScoped on call
- PayPal (hosted checkout & pay links)
Don't see yours? If it has an API or a webhook, we connect it. We map your exact stack on the audit call, before you commit to anything.
Trust & safety
What happens whenit shouldn't answer.
The interesting part of an AI agent isn't what it says. It's what it refuses to say.
It never invents a rate, a unit, or a balance
If it isn't in your PMS, your rate sheet, or your policies, the answer is 'let me get you the exact number' and a handoff. It does not guess availability dates.
Frustration escalates instantly
Detects irritation, disputes, or anything legally sensitive and pulls a person into the thread mid-conversation. A disputed charge pauses the collections sequence on the spot.
Opt-outs are honored immediately
'Stop' ends it. Permanently, across every channel, with a logged timestamp.
It says it's an assistant when asked
Ask it directly whether it's a person and it tells you the truth. That's not a weakness, it's why people keep replying.
Compliance posture
- Caller verified before account details or access codes are shared
- Consent and disclosure language built into call scripts
- Opt-out state synced across SMS, WhatsApp, email, and voice
- Card details handled by the processor's hosted checkout, never by Stomeji
EVERY MESSAGE, CALL, AND ACTION IS LOGGED AND EXPORTABLE, AND YOU WATCH THE AGENT RUN YOUR OWN SCENARIOS BEFORE IT GOES LIVE. WE WALK YOUR SPECIFIC COMPLIANCE REQUIREMENTS ON THE AUDIT CALL AND ANSWER IN WRITING.
FAQ
Questions you'reabout to ask.
Anything not covered here gets answered on the audit call, by a person, not a form.
Will it sound like us?
Yes. We train it on how your team actually talks, from the greeting to the sign-off, and you pick the voice. On the call you hear it handle your scenarios before anything goes live.
What happens when it doesn't know the answer?
It says so and hands off. It never invents a rate, a unit, an availability date, or a balance. If a fact is not in your PMS, your rate sheet, or your policies, it does not get said.
Can it tell someone it's AI?
Yes, and it will if asked directly. It is built to disclose rather than to pass, and to hand off to a person the moment someone would rather have one.
What if a maintenance issue is an emergency?
It asks the questions that tell an emergency from a routine repair, such as active leaks, no heat in winter, or a security issue. Emergencies page your on-call contact by phone and open a flagged work order. Everything else becomes a scheduled work order with the resident's access permission recorded.